Contact Us

Our team is available to answer your questions, collaborate on projects or support you with your reporting and training procedures.

Primary Email

contact@factualiteafrique.org

For all general enquiries, partnerships and information

Press Relations

presse@factualiteafrique.org

Interview requests, press releases and media coverage

Telephone

+243 991 052 929

Monday-Friday: 09:00-17:00 (GMT+2)

Emergency Hotline

Emergency WhatsApp

Strictly for press attacks and imminent threats

Offices

Headquarters:
Avenue de l'Innovation, N°123
Commune of Gombe, Kinshasa
Democratic Republic of the Congo

Visits by appointment only

When to Reach Us?

Office Hours

Monday - Friday 9h00 - 17h00
Saturday 10h00 - 14h00
Sunday Closed

Time zone: GMT+2 (Kinshasa)

Average Response Time

Email 24-48 working hours
Telephone Immediate (office hours)
Emergency Hotline < 2h (24/7)

Tips for Contacting Us

  • Clear subject: Specify the exact topic in your email
  • Documents: Attach any relevant supporting documents
  • Emergencies only: WhatsApp reserved for immediate threats
  • Patience: We receive +100 messages/day

Ready to Collaborate?

Whether you are a journalist, researcher or potential partner, we are here to listen. Together, let's defend the integrity of information!

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